Interview with Yoshikazu Nose, Executive Director at the ZAMine services LLC “ZAMine” offers the best care for Hitachi’s Heavy equipment after sales
Why should mining companies choose Hitachi’s Heavy Equipment? The Japanese Hitachi Construction Machinery is well known in the global market for its quality and reliability. Hitachi products range from excavators, which have the leading market share, to dump trucks. It makes the gest excavators in the world.
The most important thing we offer our customers is an outstanding after-sales service that is run by experienced and skilled foreign and domestic experts. All our technicians, mechanics and operators have received professional training at Hitachi Construction Machinery.
What more or special does Hitachi offer than the other companies In this exhibition offering shovels and trucks?
Hitachi is a global leader in this kind of shovel. Before our company came here, no company offered good maintenance service. For us, the most important thing is to provide services, product support and good maintenance. If a machine develops a problem and does not work optimally, all work is affected, hurting the company badly. So we are here to provide good and immediate maintenance services for our products.
Why are there so many different types of bugs?
Of course we have various kinds of bugs to dig various types of mineral resources. You can’t use the same kind of bug for coal and iron ore and gold. Iron ore is heavy and hard while coal is much lighter and softer, so we make different type of backhoe buckets. We can give the customer exactly the type of buckets he needs.
How do you run your retail sales here?
ZAMine Services LLC was established in March 2010 as the official distributor in Mongolia of Hitachi Construction Machinery Co., Ltd. Japan, and Hitachi Construction Machinery. Our machines can be leased or rented, as suits the customers’ demand.